Notes for parents

1.   All courses must be completed on time

Ø  8 classes must be completed within 8 weeks , and so on.

Ø  If you need to take a personal leave, please inform our center at least two days in advance . If you need to take a sick leave, please notify us via WhatsApp or call one hour before class. A doctor's certificate is required to be submitted for a valid leave. All classes do not accept same-day personal leave applications .

Ø  If a student is absent from class without reason and does not inform the center, it will be deemed as giving up the class and there will be no make-up class, postponement or refund. Parents please take note.

Ø  There will be no refund, make-up class, postponement or deduction from the next tuition fee for overdue classes.

Ø  Parents are requested to ensure that the registration date and time can be arranged before registration. If it is found after registration that the remaining classes cannot be arranged on time, the center can arrange a one-time free change of all classes . Any subsequent changes will be charged one class fee as an administrative fee .

Ø  Once tuition is paid, no refund or deferral will be made and tuition cannot be transferred to another person.

Ø  If your application is not accepted by the Centre or the course you have applied for is cancelled, the Centre will notify you three days before the start of the course and will refund all fees within one month.

 

2.   Inclement Weather Arrangements

Ø  When Yellow / Red Rainstorm Warning Signal or Strong Wind Signal No. 1/3 is in effect, our centre will operate as usual. All applications for personal leave on the same day will not be accepted and no make-up class arrangement will be made .

Ø  When the Observatory has issued or announced that a Black Rainstorm Warning Signal or a Strong Wind Signal No. 8 will be issued two hours later , or when the Signal is still in effect after 2pm , all classes will be cancelled and make-up classes must be made up within three days . No classes will be arranged after that time. All classes will resume normal two hours after the above signal is removed.

 

3.   other

Ø  All new students must pay a non-refundable $50 registration and administration fee.

Ø  The center reserves the right to change the class time, location, fees, course arrangement, change teachers, etc. without prior notice.

Ø  If you request to appoint a specific teacher for the class, an additional administrative fee of $480 will be charged for every 12 classes . ( Applicable to 12 regular classes only )

Ø  All classroom photos belong to the center. The center has the right to use them for any teaching or promotional purposes. If you refuse to send your child to the center,

Please inform the Center in writing if you wish to make your portrait public.

Ø  Parents are requested to keep class notes and other documents properly. If reissue is required, a printing and administration fee of $200 will be charged for each class note .

Ø  If parents request a refund with reasonable reasons and the center agrees, they will need to pay a $500 administrative fee for the refund.

Repayment within one month by cheque or cash.

Ø  Since the enrollment discount does not meet the conditions for completing the entire course, the refund balance will be calculated by deducting the full price of the course already attended.

Registration fees, trial fees and all teaching material fees are non-refundable.

 

ü  Please read the above content carefully. If you have any disputes, parents may make written representations to the center within three days after the course starts. If the Centre does not receive any written notification or reply, it shall be deemed that the parents have agreed and accepted the above terms and arrangements.

 

*Indigo Kids /Indigo Plus reserves the right of final decision                         

 * The latest revised version will take effect on September 1 , 2024